Shipping Information
Shipping Policy
Once you’ve placed an order, please know that we prioritize getting it to you. Orders are processed and ready for shipping within 1-2 days. Following this, you’ll receive an email confirming your order along with a tracking code. To keep an eye on your shipment, you can either refer to this email or log into your account on our website to view the tracking information.
For tracking assistance, refer to the email sent with your order confirmation and tracking code, or if you’re logged in, visit your account page.
Estimated Delivery Times
| Region/Country | Estimated Delivery Time |
|---|---|
| United States (US) | 7 – 15 business days |
| Canada (CA) | 10 – 20 business days |
| Australia (AU) | 10 – 20 business days* |
| United Kingdom (UK) | 4 – 8 business days* |
| Western Europe (WE) | 8- 13 business days* |
| Eastern Europe (EE) | 15 – 30 business days* |
Note: The times provided are estimates, and actual delivery may vary.
Important Notices
- External factors such as weather, holidays, or customs can affect shipping times. These are beyond our control, and we appreciate your understanding.
- Ensure your address details are accurate. We’re not responsible for undeliverable packages due to incorrect information. Any reshipping costs will be your responsibility.
- If your local postal service confirms delivery but you’ve yet to receive the package, reach out to us. We can possibly send a replacement, though please note that refunds aren’t an option in these cases.
For more on our Return/Refund Policy, click here.