Contact Us

We’re here to help! Before reaching out to our support desk, please take a moment to read the information below:

Support Hours: Our customer service team is available from Monday to Friday, 10am – 5pm EST. If you’re reaching out during these times, expect a response within 24 – 48 hours. For quicker assistance, our chat support via Crisp is available and typically responds between 2-4 hours.

Order Inquiries: For specific questions related to your order, please make sure to provide your order number, which would have been sent to you by email.

Shipping Questions: Before asking about shipping, kindly review our shipping times and FAQ pages:

• View the shipping estimated times here
• View our frequently asked questions here

If your question isn’t covered in our FAQs, don’t hesitate to reach out. We’re always here to help and improve our customer’s experience!

We appreciate your patience and assure you that we’ll attend to your query as promptly as possible. Thank you for choosing us!